Food & Beverage Attendant Supervisor - Airport Lounge Hospitality

Join a dynamic team at a premium airport lounge in Makassar, South Sulawesi as a Food & Beverage Attendant Supervisor. In this pivotal role, you will oversee daily F&B operations, ensuring seamless service delivery, impeccable hospitality standards, and an exceptional guest experience. As part of our dedicated hospitality team, you will be responsible for managing a team of F&B attendants, optimizing inventory, and maintaining high levels of cleanliness and safety. This is your chance to make a significant impact in the world of airport hospitality, where every detail matters.

At our esteemed Airport Lounge Hospitality, we pride ourselves on delivering unparalleled service to our guests. Our lounge is a haven of comfort and luxury, offering a wide array of culinary delights and beverages. As a Food & Beverage Attendant Supervisor, you will play a crucial role in ensuring that our guests' dining experience is nothing short of extraordinary. With a focus on efficiency, quality, and guest satisfaction, we are committed to creating a memorable journey for every traveler who walks through our doors.

📋 Tanggung Jawab Pekerjaan

• Oversee daily F&B operations, including food and beverage service, to ensure high-quality standards and guest satisfaction.
• Manage and mentor a team of F&B attendants, providing training, support, and performance evaluations.
• Optimize inventory management, including ordering, stock control, and waste reduction.
• Maintain a clean and safe working environment, adhering to health and safety regulations.
• Handle customer complaints and resolve issues promptly and professionally.
• Monitor and report on sales performance, identifying opportunities for improvement.
• Ensure compliance with company policies, procedures, and regulations.
• Participate in shift planning and scheduling to ensure adequate staffing levels.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a supervisory role within the food and beverage industry.
• Proven track record of managing teams and driving operational efficiency.
• Strong knowledge of inventory management and cost control.
• Excellent communication and interpersonal skills, with the ability to handle customer complaints professionally.
• Ability to work in a fast-paced, high-pressure environment.
• Familiarity with POS systems, inventory management software, and other relevant F&B tools.
• Ability to lift and carry up to 20 kg.
• Valid food handling certificate and any relevant certifications in hospitality management.

🛠️ Keahlian

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